Prenatal and Postnatal Parent Support in Ottawa and Kanata

Supervised Postpartum Support Program | Social Work Eligible Services

Becoming a parent is a significant life transition. Pregnancy, birth, and the postpartum period involve physical recovery, emotional adjustment, and learning to care for a newborn.

Rooted Family Wellness Centre offers Prenatal and Postnatal Parent Support in Kanata, serving Ottawa and surrounding communities. Our Parent Support program provides structured postpartum support, newborn care education, and emotional guidance to help families feel confident and supported during this transition.

Services are delivered by trained Parent Support Practitioners within a supervised program model. Each family begins with an initial consultation with our Registered Social Worker, who develops the care plan and provides ongoing oversight, coordination, and review throughout the duration of services.

Because Parent Support is provided under the oversight of a Registered Social Worker, eligible families may submit receipts under Social Work coverage, depending on their individual insurance policy.

Clinically Supervised Parent Support Program

All Parent Support services at Rooted Family Wellness Centre are delivered by trained Parent Support Practitioners under the direct clinical supervision of:

Stephanie Borgen, MSW, RSW, CC-PMH, #840164
Registered Social Worker
Certified Perinatal Mental Health Professional

Stephanie provides ongoing supervision, case consultation, and program oversight to ensure services are:

• Consistent and professionally guided
• Aligned with evidence-informed perinatal care
• Delivered within ethical and regulatory standards
• Appropriate to the scope of supervised support services

Receipts for eligible sessions are issued under Stephanie Borgen, MSW, RSW, CC-PMH, #840164, in accordance with insurance requirements for supervised Social Work services.

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Book Prenatal or Postnatal Parent Support in Ottawa

To book Parent Support services:

Phone: 613-286-3391
Email: parentsupport@rootedfamily.ca

Rooted Family Wellness Centre provides supervised prenatal and postpartum support in Ottawa and Kanata, helping families feel informed, supported, and confident during early parenthood.

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What Is Parent Support?

Parent Support is structured prenatal and postpartum support focused on education, emotional reassurance, and practical guidance during pregnancy and the first year after birth.

Services may include:

• Postpartum adjustment support
• Newborn care education
• Infant feeding guidance
• Family transition support
• Postpartum recovery education
• Light practical assistance related to infant care

Parent Support is educational and supportive in nature. It is not psychotherapy, medical treatment, or crisis intervention. When clinical therapy or medical care is indicated, families are referred to appropriate regulated healthcare professionals.

Prenatal Parent Support in Ottawa and Kanata

Prenatal Parent Support helps families prepare for birth and the postpartum period. Sessions may include:

• Reviewing birth preferences and comfort strategies
• Preparing for postpartum recovery
• Creating a personalized postpartum support plan
• Education on newborn care basics
• Discussing feeding options
• Planning for partner and family adjustment
• Identifying community and in-clinic supports

Prenatal support helps reduce anxiety and improve confidence before baby arrives.

Postnatal Parent Support and Postpartum Support Services

Our Postnatal Parent Support program provides in-home or virtual support for families in Kanata, Ottawa, and surrounding areas.

Newborn Care Education

• Safe sleep guidance based on current recommendations
• Diapering, bathing, soothing, and swaddling education
• Infant routine and cue recognition
• Support while parents rest

Feeding Support

• Breast or chestfeeding positioning guidance
• Bottle-feeding and paced feeding education
• Pumping support and milk storage education
• Referral to lactation consultants when specialized care is required

Emotional and Family Support

• Support for postpartum adjustment and baby blues
• Encouraging partner involvement
• Promoting healthy communication within the family
• Monitoring wellbeing and referring to mental health services when appropriate

Postpartum Recovery Guidance

• Education about physical healing after birth
• Support following cesarean birth
• Referrals to pelvic floor physiotherapy, counselling, chiropractic care, or other providers when needed

Practical Support

• Light meal preparation
• Light infant-related household tasks
• Assistance establishing daily routines

Integrated Perinatal Care in Ottawa

Rooted Family Wellness Centre offers collaborative perinatal services. Families often combine Parent Support with:

• Lactation consultant services
• Pelvic floor physiotherapy
• Gentle sleep consulting
• Mental health counselling

Our team works collaboratively to ensure coordinated and comprehensive care.

Insurance Coverage for Parent Support

Parent Support sessions may be eligible for reimbursement if your insurance plan includes Registered Social Work coverage.

Services are delivered under the direct supervision of:

Stephanie Borgen, MSW, RSW, CC-PMH, #840164

Receipts are issued under her credentials in accordance with insurance requirements for supervised services.

Coverage eligibility depends on your specific policy. We recommend confirming the following with your insurer:

• Coverage for Registered Social Work services
• Reimbursement eligibility for supervised services
• Whether coverage applies under the parent or child

If required, we are happy to provide documentation confirming supervision and program structure.

Parent Support vs. Postpartum Doula Care

Families often ask about the difference between Parent Support and postpartum doula care.

Parent Support at Rooted Family includes many elements commonly associated with postpartum doulas, such as newborn care education and emotional reassurance. The key difference is that our program operates within a supervised clinical framework under a Registered Social Worker, which may allow eligible families to access Social Work insurance coverage.

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Frequently Asked Questions

Is Parent Support covered by insurance?

If your plan includes Registered Social Work coverage, sessions may be eligible for reimbursement. Receipts are issued under Stephanie Borgen, MSW, RSW, CC-PMH, #840164.

How soon can I get onboarding?

This is based on the social worker’s availability and varies and depending on demand. It is best to reach out to parentsupport@rootedfamily.ca for more information.

Do you offer in-home postpartum support in Ottawa?

Yes. In-home Parent Support is available in Kanata, Ottawa, and surrounding communities. Virtual sessions may also be available for prenatal support only.

Is this therapy?

No. Parent Support is structured educational and practical support. It is not psychotherapy or clinical mental health treatment.

How long can we receive support?

Families may access services during pregnancy and throughout the first year postpartum, depending on their needs.

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